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한국공공서비스 Pilot 혁신조사(Korean Public sector innovation survey(2011) and analysis) : 의료 및 사회복지 서비스(Pilot project on health service and social welfare service)

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  • 한국공공서비스 Pilot 혁신조사(Korean Public sector innovation survey(2011) and analysis)
  • 이우성; 강희종; 현성재; 김보현; 권혁선; 김성환; 이슬기
  • 과학기술정책연구원


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Title 한국공공서비스 Pilot 혁신조사(Korean Public sector innovation survey(2011) and analysis)
Similar Titles
Sub Title

의료 및 사회복지 서비스(Pilot project on health service and social welfare service)

Material Type Reports
Author(Korean)

이우성; 강희종; 현성재; 김보현; 권혁선; 김성환; 이슬기

Publisher

서울:과학기술정책연구원

Date 2011-12
Series Title; No 조사연구 / 11-01
Pages 501
Subject Country South Korea(Asia and Pacific)
Language Korean
File Type Link
Subject Industry and Technology < Science/Technology
Social Development < Health
Social Development < Social Welfare
Holding 과학기술정책연구원

Abstract

This report attempts to survey Korean public sectors' innovation activities and characteristics alongside
with Korean Manufacturing and Service industry innovation survey tradition. As a pilot survey, 2011
Korean public sector innovation survey conducted on the sectors of Health service and Social Welfare
service with categories of product/service innovation, process innovation, organizational innovation, communication
innovation. Moreover, innovation performance, innovation inputs, innovation process, innovation
capabilities, innovation networks and barriers to innovations are surveyed. The results show that
1) innovation activities are driven by their own wills mostly by top-level decision makers, 2) the incidents
and levels of innovation activities are quite behind European Nordic countries, 3) open innovation activities
are low, and innovation partners are mostly public authorities and research institutes but international
cooperations are rare. 4) The most barriers to innovation was budget constraint and their budgets are mostly
come from central or regional governments. The characteristics of Korean public sector innovation can
be categorized into that 1) all innovation activties are primitive stages and are not widely diffused into
each organizations, 2) service innovation is only about quality control not about diverse innovative service
creations and service delivery cost-down, and 3) porcess innovation happens in the form of new equipments
introduction but not with new innovation planning and feasibility studies, surveys and feedbacks.