Housing defects are often detected after houses are sold to consumers. It takes few months in some cases but often takes years before consumers find defects. The problems of housing quality may result in quite an amount of financial loss by consumers and may even threaten residents’ safety and health. Therefore, a well designed housing warranty system is necessary to prevent such housing consumer problems.
The objectives of the study are to evaluate the current housing warranty system in Korea and to suggest a more comprehensive and effective warranty system for consumer protection. Research methodologies employed include literature reviews, a questionnaire survey of government officials, scholars, housing constructors, insurance companies and citizen groups(NPO’s). Also, workshops were held twice to take ideas from experts.
This research report has seven chapters. The chapter one is an introductory part which includes background, objectives and methodologies of the study. In the chapter two, the causes of housing consumer problems and the need of an upgraded housing warranty system are discussed. And two methods of housing warranty are introduced and defined, namely, ‘legally required warranty’ and ‘voluntary contract based warranty’.
In the chapter three, the legal provisions related with housing warranty are listed and explained in 「Constitution」, 「Civil Law」, 「Housing Act」, 「Act of Ownership and Management of Collective Buildings」 and 「Construction Industry Act」. Also presented in the chapter is the automobile warranty system, in which quite aggressive warranties are issued based on voluntary contracts by auto makers to consumers. Auto makers often issue warranties with extended warranty periods than are legally required for some models to promote sales. Researchers of this study believe that such an warranty system would provide good implications to improve the current housing warranty system in Korea.
In the chapter four, the statistics of housing defects reported to the Daehan Housing Warranty corporation are summarized. Also, various cases of disputes reported by consumers to the 「Korea Consumer Protection Board」 are analyzed. Following such analysis of the statistics and the overall legal system, problems of the Korean housing warranty system are delineated.
The chapter five reviews foreign housing warranty systems. The cases of U.K., United States, France and Japan are introduced. In order to find some implications for Korea, the following aspects of foreign cases are reviewed: the overall mechanism of housing warranty, the roles of intermediaries such as housing warranty institutions, the terms of warranty, the types of housing for warranty, housing quality control methods, the insurance system and the dispute resolving system.
The sixth chapter is contributed to suggest a new housing warranty system in Korea along with policy recommendations. This chapter is consisted of four parts. The first part is about a new direction of the housing warranty system. There, two types of warranty system are discussed: one is regulatory method and the other is a voluntary contract method. After reviewing strengths and weaknesses of the two types of warranty system under Korean settings, a mixed type is suggested finally. It is because the mixed type can secure minimum levels of protection by regulatory means while voluntary contract method can extend consumer protection, promoted by competition in the market, beyond the level which laws require. (The rest is omitted)
- 주택소비자 보호를 위한 주택품질보증체계 구축방안(Issues and policies of the housing warranty system for consumer protection)
- 배순석; 천현숙; 김승종
주택소비자 보호를 위한 주택품질보증체계 구축방안(Issues and policies of the housing warranty system for consumer protection)
경기도 : 국토연구원
|Series Title; No||국토연 / 2005-5|
|Subject Country||South Korea(Asia and Pacific)|
|Subject||Territorial Development < General|