This study is composed of three parts, such as approaches for performance management of social services, cases of the advanced countries, and intergovernmental relationship for social service performance management.
This study explores issues on performance management model for social services. The issues provided are as follows. First, what should be chosen as the unit of performance evaluation and analysis? Among organization, individual, policy, and program, program is considered to be appropriate as the unit of performance evaluation. Second, how should the indicators for performance evaluation be designed when considering the categories of social services? Third, which indicators should be chosen for input, activity, output, and outcome? And what indicators should be emphasized?
This study suggests four principles to design the performance management model for social services. Those are principles of differentiation, flexibility, discretion, and simplicity. These principles reflect the characteristics of social services such as non-rivalry and divisibility of personal services. (The rest omitted)
- 성과관리와 정부간 재정(Performance management and intergovernmental fiscal relations)
- 원종학; 윤영진; 이영범; 이재원
성과관리와 정부간 재정(Performance management and intergovernmental fiscal relations)
사회서비스 부문을 중심으로(Focusing on social services)
서울 : 한국조세연구원
|Subject Country||South Korea(Asia and Pacific)|
|Subject||Economy < Economic Administration
Social Development < Social Welfare