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E-government implementation challenges in Malaysia and South Korea : A comparative study
- E-government implementation challenges in Malaysia and South Korea
- Ramli, Razlini Mohd
- City University of Hong Kong
| Title |
E-government implementation challenges in Malaysia and South Korea
Similar Titles
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|---|---|
| Sub Title | A comparative study |
| Material Type | Report |
| Author(English) |
Ramli, Razlini Mohd |
| Publisher |
[Kowloon, Hong Kong] : City University of Hong Kong |
| Date | 2017-09 |
| Journal Title; Vol./Issue | The Electronic Journal of Information Systems in Developing Countries:vol. 80(no. 7) |
| Pages | 26 |
| Subject Country | Malaysia(Asia and Pacific) South Korea(Asia and Pacific) |
| Language | English |
| File Type | Link |
| Subject | Government and Law < Public Administration |
| Holding | City University of Hong Kong |
| License |  |
Abstract
It is undeniable that the introduction of e-government has had a significant impact on developing countries, like Malaysia. This paper seeks to explore empirically the implementation of Malaysian e-government since the initiation of the policy in 1996. Therefore, identifying the characteristic challenges that the Malaysian government faces, which impede the progress of e-government is the overarching concern of this study. To gain experience from a developed country, South Korea will be a benchmark for this study. By using the Design-Reality Gap model introduced by Heeks, this study will be conducted to identify and compare issues pertaining to implementation of e-government in Malaysia, a developing country and South Korea, a developed country. The findings revealed six key factors that are vital in e-government implementation. At the end of this study, these factors will be encapsulated in a conceptual model for e-government implementation model.
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