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Government and Law Governance

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E-government implementation challenges in Malaysia and South Korea : A comparative study

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  • E-government implementation challenges in Malaysia and South Korea
  • Ramli, Mohd Razlini
  • University Sains Malaysia


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Title E-government implementation challenges in Malaysia and South Korea
Similar Titles
Sub Title

A comparative study

Material Type Articles
Author(English)

Ramli, Mohd Razlini

Publisher

[Penang],[Malaysia] : University Sains Malaysia

Date 2017-01
Journal Title; Vol./Issue The Electronic Journal of Information Systems in Developing Countries:vol.80(no.7)
Pages 27
Subject Country Malaysia(Asia and Pacific)
South Korea(Asia and Pacific)
Language English
File Type Link
Subject Government and Law < Governance
Holding ResearchGate
License

Abstract

It is undeniable that the introduction of e-government has had a significant impact on developing countries, like Malaysia. This paper seeks to explore empirically the implementation of Malaysian e-government since the initiation of the policy in 1996. Therefore, identifying the characteristic challenges that the Malaysian government faces, which impede the progress of e-government is the overarching concern of this study. To gain experience from a developed country, South Korea will be a benchmark for this study. By using the Design-Reality Gap model introduced by Heeks, this study will be conducted to identify and compare issues pertaining to implementation of e-government in Malaysia, a developing country and South Korea, a developed country. The findings revealed six key factors that are vital in e-government implementation. At the end of this study, these factors will be encapsulated in a conceptual model for e-government implementation model.